Update: PowerFolder Cloud restart — release in the late afternoon

• PowerFolder Cloud: the restart is proceeding as planned. We can now be more precise about the timing: we expect to release it to you in the late afternoon or evening of 10 November 2026.
• Why it takes until then: every rebuilt system is checked individually before we release it. We are taking that time deliberately: a second incident would be by far the greater damage.
• PowerFolder Server (self-hosted): unchanged — keep blocking all requests to /wopi/ at your reverse proxy or firewall. The release candidate is available via support.powerfolder.com.

What to expect at your first sign-in

You will set a new password — all previous passwords, sessions and affected access tokens have been invalidated, so an old password will no longer get anyone in. Desktop clients and apps then sign in once again. Your files and shares are unchanged; synchronisation continues automatically afterwards.

The release happens step by step: drive.powerfolder.com, my.powerfolder.com and the hosted customer systems one after another. If your system is not reachable yet while another one already is, that is the normal sequence and not a fault.

We know this day costs you work and patience, and we thank you for it. As soon as the cloud is released we will say so here. For questions please use support.powerfolder.com.