Update: PowerFolder Drive and the customer portal are available again
- PowerFolder Drive and the customer portal are available again. You can sign in at drive.powerfolder.com and my.powerfolder.com and work as usual.
- At your first sign-in you set a new password. All previous passwords, sessions and affected access tokens have been invalidated — an old password will no longer get anyone in.
- Still to come: the hosted customer systems, one after another. While your system is not reachable yet, that is the planned sequence and not a fault.
- PowerFolder Server (self-hosted): unchanged — keep blocking all requests to
/wopi/at your reverse proxy or firewall. The current release candidate is available via support.powerfolder.com.
What to expect now
Desktop clients and apps sign in once again, after which synchronisation continues automatically. Your files and shares are unchanged. Depending on the amount of data, the first sync may take a while — that is normal.
The systems run on freshly rebuilt infrastructure; all credentials and keys have been replaced. We will monitor them with increased attention for the next 72 hours.
Thank you for your patience over these days. Sign in here: drive.powerfolder.com. As soon as the hosted customer systems are released as well, we will say so here. For questions please use support.powerfolder.com.
Added on 10 November 2026, in the evening: my.powerfolder.com is available again as well. This entry has been updated accordingly; it previously mentioned only PowerFolder Drive.