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micmacuk
06-23-2008, 03:07 AM
Hello,

When I delete a folder including sub-folders in A the result in B is that the corresponding folders are emptied of their files but the folders and sub remain as empty folders.
When I delete a folder in A I expect not to find it in B

- I also noticed that if there is only one folder with files inside than the folder was correctlt deleted
- If there is subfolders inside then the files are deleted but not the folders

I use mirror/sync and I have ticked "delete empty folder" in advance setting.
Folder A is on a PC with Windows XP and folder B is on a PC with Windows Vista
Version 3.0.2

What should I do ?

Thanks for your help

Francois

B.A.
06-24-2008, 11:27 AM
Thank you for contacting us
Could you do us a big favour and send us your debug logs:

1) "Enable debug logging" under "Advanced settings". Make sure you have enabled "Show advanced options" under "General" to access that option.
2) The debug logs are usually located under "C:\Program Files\PowerFolder.com\PowerFolder\debug". In general the log files are located in a sub-directory called "debug" relative to the path where PowerFolder was executed.
3) Please use your favorite packaging program (e.g. zip, rar) to compress the whole debug directory or send us at least the primary debug file, which is named like "PowerFolder-YYYY-MM-DD.log.txt" to: support(at)powerfolder.com

sorry that you had to wait so long time but we have been trying to reproduce that but could not do so. I will try to do so one more time with that new information.

Beest Regards
Berhard Rutkowsky